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Title Exploring AI Customer Service Software — Anyone Tried ThinkOwl’s Conversational AI?
URL https://www.thinkowl.com/owlforce/features/conversational-ai
Category Business --> Business Services
Meta Keywords AI customer service software, AI customer service,
Meta Description From what I gather, it’s designed to reduce agent workload while maintaining high-quality customer experiences across email, chat, social, and more.
Owner Tommahape
Description
I'm diving into AI tools for customer support and stumbled upon ThinkOwl’s Conversational AI software. It’s positioned as an AI customer service software that offers features like smart case routing, intent detection, omnichannel support, and automated responses powered by NLP.